Shipping policy
United States
We offer free standard shipping across the contiguous United States.
- Processing time: 1–2 business days
- Delivery time: 3-7 business days
- Expedited shipping: $24.99 USD (2 business days)
Orders to Alaska, Hawaii, Puerto Rico, and other non-contiguous U.S. territories ship for a flat fee of $10 USD and typically arrive within 5–10 business days.
Australia
For Australia, we ship from our local Australian warehouse, so:
- No import duties
- Shipping cost: FREE
- Delivery time: Approximately 5 business days (up to 21 days for Western Australia)
Canada, United Kingdom, & European Union
- Processing time: 1–2 business days
- Delivery time: typically 10–20 business days
At checkout, you’ll see the available shipping options for your location.
All duties and taxes are included in the product and shipping price.
This means:
- No additional charges upon delivery
What you see at checkout is the final price you pay.
All other countries
- Processing time: 1–2 business days
- Delivery time: typically 10–20 business days
At checkout, you’ll see the available shipping options for your location.
Duties and taxes are NOT included in the product and shipping price.
The carrier might collect duties and taxes upon delivery.
Shipping Delays
While we do everything we can to ensure timely delivery, shipping timelines are estimates and may occasionally be affected by factors outside of our control.
These may include:
- carrier delays
- weather conditions
- natural events
- customs inspections for international shipments
We appreciate your understanding that these situations, while uncommon, can sometimes extend delivery times.
Need Help?
If you have any questions about shipping, feel free to reach out at hello@thafael.com, we’re always happy to help.